Terms &Conditions

1. Introduction

The terms and conditions of any application or website are presented to help the clients to understand better the rules and regulations that the applicationdemand for using it. These also maintain the legitimate relationship between the clients and the owner of the application. For getting access and utilization of the services of Prime Medic PK either via application or website, agreeing with these terms and condition is mandatory. By agreeing with these terms and conditions, you also accept and agree with the Privacy Policy of Prime Medic PK and can get your hands on the services provided by Prime Medic PK. In case of not agreeing with this agreement, you will not be able to use the application or any of the services of the Prime Medic PK.

2. General utilization of the services

For utilizing the services of Prime Medic PK actively, users must have to agree with these terms and conditions because without accepting and agreeing with these terms and conditions users will not be registered to our application or website and without registration, you will not be able to utilize the services and features yet certain services can only be viewable. For a consultation, most of the time content (information, data, graphics, images, photographs, video, audio, test reports, etc.) of a different kind is needed to provide the doctor with by the patients. This does not mean that patients providing the doctor with the information creates any relationship among the patient or the healthcare worker or doctor. Directly or indirectly, we do not give a warranty or guarantee regarding the healthcare worker's professional qualification or ability, their experience, work caliber or condition, data regarding the cost or amount, services, or benefits. You or anyone else is responsible for the decisions or measures are taken based on this content. In addition, we never guarantee or suggest to the users a list of individuals gathered via the service.

3. Provision of No Guidance

We Prime Medic PK do not give any advice or guidance related to medical neither do we give any personal recommendations to the patients or the users such as suggestions of particular tests, doctors or healthcare workers, techniques or opinions that you may receive via the utilization of services. And in case if you received such suggestions or contents through using the services and depend on them, you make decisions on your behalf, we are not liable for such things.

4. Why do the users receive various content from Prime Medic PK?

The users of Prime Medic PK may receive a different kind of content mentioned above such as acquiring various suggestions through the utilization of services or features of Prime Medic PK, our co-partners, employees, etc. There are two purposes of receiving such content that is either for payment purposes or informational purposes.

5. Why patients must not rely on such content?

The suggestions or content you get via using our services of Prime Medic PK can never take the place of expert advice or treatment. Try not to put your health at risk just by reading or seeing a public suggestion on the services of Prime Medic PK and rather than contacting and consulting the professional medical health provider you rely on such content. So,the patients should consult the doctor.

6. What to do in emergencies?

In case of emergency, just do not rely on us try to reach any hospital or any doctor as early as you can. We do not provide emergency services to the patients.

7. Informational Content Resources

Provision of Informational and Authentic way or resource via the use of services is our main purpose of making the services of Prime Medic PK accessible to the healthcare seekers(patients) and healthcare providers(doctors). The content submitted or posted either for informational or educational purposes via the services is not reconsidered and evaluated by the editors of Prime Medic PK. It is imperative to consider that the idealness, precision, and culmination of any or the entirety of the Content is not ensured by Prime Medic PK. No staff member including the creators, editors, article faculty, or any third-party ensures the users that the content posted via the use of services is precise or complete and no one will be liable for the drawbacks that may occur via the use of the services. Users are suggested to make sure about the information first and consult their doctors rather than relying on the content or information posted for informational or educational purposes because every person is different from the other so that of their problems or treatments.

8. Process of registration

To register your identity on the application or website of the Prime Medic PK and for getting access to the services, you have to provide your authentic e-mail address and create a password to keep your account and identity safe and secure. We suggest you keep your password or credentials to yourself only and safe from others. In case if you notice any inappropriate happening with your account, or someone is using your account or you have lost your password; contact us as early as possible so we can help you in recovering your account or password.

9. Personal Data of the Users

We have already explained in our privacy policy that how we deal with the data that users provide to us (personal data) or the data we gather through automated means (traffic data). We may store, utilize or share certain data of the users with our third parties or co-partners to make the services work efficiently.By our privacy policy, we can share or use your data. Such information includes name, address, CNIC information, contact number, patient's medical history, payment information Usersneed to provide us with their essential data for getting themselves registered to our application and for getting access to the services of Prime Medic PK. On provision of permit from a third-party or by yourself, you insert your information in any account and give us a permit to provide the third-third person or the desired with the information you have inserted with your consent. By accepting the appointment, you also agree that we have shared your information with your desired person with your consent and you or the thirdperson can also review it to check the appropriateness. Users need to understand that we Prime Medic PK can also utilize such information to maintain user's medical records.

10. Selection of the Doctor

We make sure that only those doctors or healthcare providers are permitted to provide the legally approved services for the specialty they are providing the services for. When it comes to the selection of the doctor, previews of the doctors are presented by Prime Medic PK as suggestions based on patient's preferences such as the data we are provided with by the patients (the specialty of the doctor, location of the patient, etc.) to select the doctor who will meet the needs of the patients. The lists of the doctor's profiles are made available to the patients based on the availability of the doctor, ratings of that specific doctor, or past experiences. Neither do we recommend any doctor to the patients nor give assurance of any of the healthcare providers or the quality of the services they are giving to the patients. Patients are liable for the selection of the doctors for being provided with the services they in need of. We Prime Medic PK offer sponsorships and charge for them. These are for those doctors who want to be listed on the top of the sponsored results but these sponsorships are not recommended by Prime Medic PK. While selecting the doctors, we recommend the patients to inquire about the doctors by interacting and confirming their specialty from an authorized platform because you patients are going to consult your problems and dilemmas with them so assuring it will be helpful that they are appropriate or not.

11. No Relationship Among Doctors and Patients

We Prime Medic PK do not allow relationships among our registered doctors and patients via utilizing our services. We strictly imply this condition that there must not establish any relationship among the healthcare providers that are doctors and the healthcare seekers that are patients. We Prime Medic PK take no responsibility regarding the cancellation of any appointment or any incomplete or deficient appointments and their cause. We give no assurance to the healthcare seekers for theavailability of doctors or healthcare providers.

12. Data or Content Submitted by the Users

Users are allowed to give their feedback and response related to their use of services that how do they find the services and doctors provided by Prime Medic PK. You can also interact with other content like surveys or questionnaires available on the site or services but on your behalf, because you are liable for what information or data you are posting or submitting via the use of services, and the data that you are posting must follow the rules and regulations mentioned in our Privacy Policy. In case of any inappropriate or illegal content posted or submitted by the users via the use of services, we have the right to end the subscription of such users and restrict them from using the services of Prime Medic PK By posting such content, either a response or feedback, users grant us the permission to utilize their information or data that they have posted or submitted in the way we can. We can share, store or reveal such information without getting their permit and will not be liable for it.

13. Users Usage of Services

We Prime Medic PK owned the content that we post or publish which is protected with the help of copyright, trademark, etc. We grant no rights to the users to use our content commercially without our permission or consent but users are allowed to utilize such content only for their usage. Prime Medic PK offers no rights to its users to copy, share, sell or reveal any of its content or services but users can store or download such content or information for their use only without the data being circulated. if the data is being shared, copy or revealed by any of our users, he or she will have to face copyright issues.

14. Variation in Features or Services

We Prime Medic PK may bring variation with time into the features or services that we are providing with or without notifying the users. We can introduce a new service as an alternative to the already existing services and can also have the right to terminate any of the existed services. We do not give any warranty or guarantee of the services, that are being terminated by the company, which is underutilization of the users.

15. Cessation of the Registration

In case of any violation noticed against the usage of policy we Prime Medic PK have the right to cease or restrict the users from using the services. We may also dismiss or cancel the subscription of the users and terminate their registration and stop them from their further use without notifying the users about it. Neither we nor our co-partners or third-party take accountability for notifying the users about the cessation of their registration. Users are responsible for their use of services and not us.

16. Compensation for Violation

On making solicitation by Prime Medic PK, users are supposed to shield us (Prime Medic PK), our project workers, suppliers, representatives, chiefs, specialists, and other partnered organizations, from all the blames, accountabilities, requests, lawyer or legislations charges made by any outsider that emerges from or is identified with:

  • The approach of the user to the website
  • User's utilization of amenities provided by Prime Medic PK
  • The infringement of the agreement

17. Responsibilities of the Users

Healthcare Seekers are supposed to pay for the services they avail,for instance, forgetting any clinical or medical amenities or for consulting a doctor. They are responsible for paying on time for the use of services. In case, if any misconduct occurs between the Healthcare seeker and the Doctor or physician related to the payment submission or transaction, both parties are supposed to settle their matter themselves. Users are accountable for their data or information they provide to their respective doctor or physician or any other person. Users are liable for their utilization of the services. It is the responsibility of the users of Prime Medic PK to use the services legally and lawfully to protect themselves and the site from problems, harms, and damages. Another responsibility of being the user of Prime Medic PK you have to perform is to use the services appropriately to save you and the company from any scams or frauds. Users will only be able to use their accounts by entering their credentials. No one will get access to accounts of others or systems so try not to acquire access to the accounts of others through unauthorized and inappropriate ways like hacking or scamming.

18. Responsibilities of the Healthcare Providers

Just like the users, healthcare providers or doctors also have some responsibilities to fulfill being part of the Prime Medic PK family. You must not utilize the services of Prime Medic PK for any purpose such as for getting access or for getting ease in payment, accessibility, or any of the other content. You can only use the services for your personal use as a patient. You must use the services legally and must not be involved in any kind of price-fixing with the patient. You must not violate the rules regarding user's data, information, or trust and must not be involved in scams or frauds.

19. Eligibility Criteria for Users

For getting access to the services of Prime Medic PK, your age must have to be at least 18 or above 18. Your age must be legally eligible for getting your hands on the services of your needs. Children of age ranging from 13 to less than 18 can also get access to the services but on the behalf of their guardian or parents. We Prime Medic PK will not be responsible for the blunders that underage child makes, so for accountability or liability the parents of such children must have to agree with the Privacy Policy and Terms and Conditions and they will be liable for the use of their children. For this, you have to prove that you are the legal parent or guardian of that child for getting access to the services of Prime Medic PK. If you failed in providing the company with such proofs you will not be able to use the services because it is prohibited by the laws and legislations of Pakistan that a child of age under 18 can not have the access to use such services.